CQC publishes proposals as the next stage of regulating independent healthcare providers

In August 2017 the Care Quality Commission (CQC) had rated just three out of 17 online primary care services providers as having met the required safety standards. As the CQC does not have the legal powers to give online services an overall rating as it does with GP practices they have instead rated them by giving them a pass or fail to five key questions:

  • Whether the service is safe? 
  • Whether the service is effective? 
  • Whether the service is responsive? 
  • Whether the service is caring? 
  • Whether the service is well-led?
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